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​                   Terms & Conditions

 Introduction

Welcome to Charli and Sam Album Design. This page tells you the terms on which you may use our website charliandsam.com (“Site”) and Services

These terms and conditions set out the legally binding terms for your use of our Services and by using these Services, you agree to be bound by the terms of this Agreement. If you do not agree to the terms, then you must not use our Site or Services.

Please read these product terms carefully before using this Site or our Services as they affect your rights and liabilities under the Law and the basis upon which we will supply the goods to you. Nothing in these terms shall affect your statutory rights as a consumer.

In these terms (“the Goods”) means any goods, services or products referenced and “Buyer” shall mean you or anyone else who places an order for the bespoke photographic albums and designs that we supply to our customers

 

Terms & Conditions

The Charli and Sam registered office address in Ireland is: Coolroe Faha Killarney Co Kerry Ireland.

Your acceptance of the Terms and Conditions is given when you make a purchase from Charli and Sam It is important to read these Terms and Conditions carefully before buying goods from our website.Charli and Sam reserves the right to change these Terms and Conditions at any time and any such change will be effective once published on the website and consequently will apply to all new orders.

If you have any questions about any aspects of our website please email us at sales@charliandsam.com

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1.Orders

We design bespoke photographic wedding albums in house and supply the finished printed albums through a third party album supplier.

These terms will not be binding upon you for the purchase and supply of any Goods until such a time as you have placed your order to purchase the products (your “Order”) and you receive an email from us acknowledging receipt of your Order and that your Order will be processed for delivery in accordance with your chosen method.

We require 50% of the fees payable up front and on confirmation of your Order being placed, we shall email you confirming your Order, whereupon you will then be bound by these terms.

We typically supply the Goods within 4-5 weeks but as our albums are bespoke, they will naturally vary from order to order. Please therefore note all delivery times are estimates and are not guaranteed. We shall therefore use our reasonable endeavours to respond to your Order within a reasonable period of time but under no circumstances will any delays in delivery times justify the cancellation of the Order or a right to seek compensation.

We offer no representations or warranties that the Goods and/or this Site offered will be accessible, or usable by you or without any faults. We agree to notify you at the earliest opportunity if there are any technical faults which would delay the processing of your Order.

We reserve the right to refuse an order placed by you, if the Order is in breach of these terms in any way or if the use of the images, either infringes a third party’s intellectual property rights or they are corrupted, unsupported technically or inadequately pixelated. On occasions, the Order may be refused because the Product is not available in which case we will notify you and offer you either an alternative or refund.

Title and risk in the Goods shall pass to the Buyer upon delivery.

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2.Payment

You can pay the full balance when placing your order or request to pay 50% deposit through emailing sales@charliandsam.com with the balance due to us once the designs are signed off and before we purchase your album. The 50% upfront fee is non-refundable once the design work has begun. All payments must be made by debit/credit card or bank transfer (only available in some countries). Failure to pay in full before will result in result in refusal to perform requested service

 

3.Use of our Site and Services

In acceptance of these terms, you agree that any digital images that you provide to us, You own the copyright to them, or images which you are authorised or licensed to use, in which case you will acknowledge this when placing the Order.

You agree that you will not send any images which are objectionable or inappropriate in which case we reserve the right to refuse any Order. You agree not to infringe any third party’s intellectual property rights.

Your use of our services and sharing such images for the purpose of placing an order, constitutes consent by you that we have permission to use the shared images to enable us to fulfil your Order.

You agree that you will be responsible for any claims, costs, expenses, or any legal proceedings arising from your misuse of this Site, or this Service and we reserve the right to cancel any Order placed by you for the purchase of Products and terminate your access to this Site.

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 4.Cancellation, Delivery and Returns

Orders will be processed and delivered to you in accordance with your chosen method of delivery.

Due to the nature of the service we provide, you will not be able to cancel your Order once it has been processed but in the event that your Goods are delivered damaged or faulty in any way, we agree to offer you a replacement or refund in accordance with your statutory rights as long as we receive it back within 14 days of receipt by you.

Please note that we currently only deliver to addresses within Ireland, We are able to set up a special delivery service for overseas. Any such delivery charges will be added to your Order. You will be liable for any customs duty or tax fees imposed by the receiving country.​​

Information. We don’t accept responsibility for other sites or any loss you suffer from using them.

Events Beyond Our Control

We shall have no responsibility or liability for any failure to perform, or delay in performance or any of our obligations under the Terms that is caused by events outside of our control.

 Variation

We change these terms from time to time and you must check them for changes because they are binding on you.